
MEET CARLOS
Carlos is a motivated professional with a diverse background in real estate, sales, design, and marketing.
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Throughout his career, he has developed strong skills in customer relations, financial operations, inventory control, and creative solutions. Carlos is adept at utilizing CRM systems, tracking market trends, and creating effective marketing strategies & material.
With a BA from Arizona State University & an active real estate license from the Arizona Department of Real Estate, Carlos is well-equipped and sure to bring valuable insights & expertise to any role.
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He is passionate about design, knowledge, and growth, always seeking opportunities to enhance his skills and contribute to team success.

EXPERIENCE
LEASING ASSOCIATE
BERKSHIRE RESIDENTIAL
CURRENT
MOTORING ADVISOR
MINI OF TEMPE
DEC 2022 — MARCH 2023
BARISTA | MANAGER
BLACKROCK COFFEE BAR
JAN 2021 — JAN 2023
SALES ASSOCIATE
VANS
NOV 2019 — APRIL 2022
BUSINESS OWNER
DEPOP
JUN 2016 — AUG 2020
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Process rental applications; verify income, screen tenants for credit, background, & rental history
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Negotiate lease terms and rental agreements with prospective tenants while ensuring a smooth move-in/move-out process
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Maintain tenant relationships by addressing inquiries & complaints promptly and efficiently
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Implement effective marketing strategies to drive high occupancy rates
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Greet customers and asses their purchase needs by asking questions & listening to their concerns
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Provide information on financing options, inventory, market trends, and additional services
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Meet sales target(s) by utilizing CRM systems to maintain contact with potential clients via email, phone, & text
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Run effective e-mail & text campaigns to drive traffic into showroom by providing insight on promotional offers & incoming inventory
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Tracked daily revenue and prepared related weekly & monthly reports—i.e. weekly schedule, YTD profit targets, waste, etc.
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Deposited and withdrew cash as necessary to maintain financial security of the store and its assets
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Maintained and organized inventory; managed stock rotation to minimize waste and adhere to health & safety standards
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Cultivated customer relationships to build rapport and trust ensuring constant business
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Hired, trained, and mentored staff members while overseeing daily operation of café ensuring a high standard of service and product quality
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Prepared merchandise for sales floor by appropriately pricing, tagging, and displaying relevant product
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Continuously contributed $1M+ in sales yearly via product knowledge to recommend and upsell merchandise to customers based on their needs & preferences
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Processed customer purchases, returns, and exchanges upholding company policy to ensure financial security throughout
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Engaged with one or more customers simultaneously to ensure efficient use of time while upholding an exceptional customer service experience
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Individually sourced products for sale maintaining accurate inventory and profit records
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Researched & implemented fashion, photography, merchandising, and other platform-relevant marketing strategies and trends to boost sales and engagement
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Processed customer returns, replacements, inquiries, and purchases in an efficient manner to ensure customer satisfaction